FAQs

How are the sandals made?

Our sandals are made on the Amalfi Coast by 4 different artisans.  The sandal process is very intricate;  the jewelry setting is made by hand, then it is dipped in silver or gold, then it moves to have the leather straps sewn & it finally moves to Anna (the designer) to insert the stones by hand.  Vincenzo (Anna's husband) is the cobbler & he customizes each shoe based on our client's feet.  This process is 3-4 weeks once it travels from artisan to artisan.  Our designer, Anna, always reminds us that these beautiful handmade sandals can not be rushed.

Sandal Care

Customer Service is our top priority, please call Dena at (617)823-3525 or email us at denapavonecollection@gmail.com if you have any concerns.

Fit & Sizing

We do custom sizes ranging from children’s sandals to an adult size 14 or European size 45.  Below is our guide for sizing, please feel free to contact us if you have any additional questions.

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Payment

We accept all major credit cards for payment ~ Visa, Mastercard, American Express & Discover.